The Total Quality Management (TQM) course is designed to provide participants with the knowledge and skills required to implement a comprehensive quality management approach within their organization. The course covers the key principles of TQM, including the identification and elimination of waste, the creation of a culture of continuous improvement, and the integration of quality into all aspects of the organization. Participants will also learn about the key techniques and tools required to implement a TQM approach, including the use of statistical process control, root cause analysis, and continuous improvement methodologies.
The course also covers techniques for building high-performing quality teams, including the development of team members with a TQM mindset, fostering teamwork and collaboration, and encouraging cross-functional learning and development. Additionally, the course teaches participants how to sustain a TQM culture by using data and feedback to continuously improve processes and behaviors, addressing challenges and obstacles to TQM implementation, and celebrating successes. By the end of the course, participants will have the knowledge and skills required to lead their organization towards a comprehensive TQM approach, resulting in a more efficient, effective, and successful future.
Course Instructor
